Refusals and complaints
Since you pay on delivery, the simplest way to cancel an order is not to accept it.
At the door
If you no longer want the product, refuse the parcel when it arrives. You pay nothing and there is nothing else to do.
Before shipping
During the confirmation call you can cancel the order or switch to another product.
After paying
If the parcel arrives damaged or contains a different product, write to hola@limpera.shop within 7 days with your mobile number. We check it with the distributor.
A product that has been paid for and opened cannot be returned.